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I have been a SECU member for over 10 years! I was involved in an auto accident on 6/1/16, in which my car was totaled. My auto loan was through SECU (GAP Insurance included). I began receiving letters stating that I was responsible for the "GAP" amount that my...
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1.8
I didn't like
  • Service provided
  • Customer service
#905933
Reply to reviews
When I'm pissed off about everytime I try to call SECU and get a representative a *** *** recorder covers on and then it tells me if you want to speak to a representative press at 5 you press 5 and a *** *** recorder comes on how in the *** do you get to a...
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3.2
#898513
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SECU MD - NSF FEES W/OD PROTECTION
I am so tired of getting a $30 nsf fee charged to my account THEN a withdraw from my savings/ODP to cover the $30 fee. AND the check/debt is returned for NSF. WTH?! I have had so many fees and charges on my account that you feel free to attach I can't even count them...
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Anonymous
Anonymous

interesting.... I don't expect SECU to pay my bills and then tell me I don't have enough money in my account to cover them. You're an irresponsible person blaming someone els...

Anonymous
Anonymous

You do realize that your account number is on here and how easy it is to go online and get the routing number, right? Better watch that someone doesn't take the information...

2.4
I didn't like
  • Service provided
#886191
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Other Product Review

SECU MD
#700023
2.0
Details
The new teller system is terrible...service is terrible...business rates good. Administration lackluster, even incompetent!!less than impresive institutIon
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Interest Rate
Product or Service Quality

Billing Department Review

SECU MD
#655672
My name is Adeyinka Ademiluyi there is a transaction in my account Which i never authorized and additional overdraft charges to my account my phone number is 410 900 4696
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Checking Account Review

SECU MD
#654461
4.6
Details
So I deposited 2 checks. I took 500$ out right after. I have 45$ as my total balance and my available balance is 2.65$ WHY?! I really need that money...
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Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Website

Staff Review

SECU MD
#547434
DON'T do business with this company. VERY UNPROFESSIONAL. I you want your personal information in the hands of a bunch of Shanaynays who have no idea what they are doing ....be my guest.
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I quit using SECU after problems with inaccurate deposits... The first clue was when the branch rep could not figure out how to calculate an auto loan - really? Is that not what bankers do? Anyway, I have direct deposit through the state of Maryland, and somehow my...
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1.0
I didn't like
  • Customer service
#865325
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Recently moved to Maryland and need to get a new bank. I needed five separate accounts. Joint checking with my wife business checking business savings personal checking and personal savings. I found out that we were eligible to go through SECU. We went in in person to...
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Anonymous
Anonymous

Update. They reissued my debit card and push a rush order on it. It has been 14 business days since and the card never arrived. When I called back to have the cards cancelled ...

2.8
#826108
Reply to reviews
I have been a loyal customer with SECU for several years. On Saturday 3/26/16 I visited your Owings Mills location to make a withdrawal in the amount of $1500.00. I informed the teller to deduct $334.56 from the $1500.00 to apply to my signature loan. In return she...
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Anonymous
Anonymous

SECU MD is having problems with their new ITM machines. One I used didnt pick up items deposited and images were scanned improperly. The machine was reporting these items to...

#820540
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My husband and I on my mother in laws account. Her health has not been good for the past few years so we have started handling her finances. She called my husband and I in tears telling us that someone called her from SECU and told her that she had a $8.500 dollar loan...
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Anonymous
Anonymous

Get a lawyer....

Anonymous
Anonymous

SECU personnel, for the most part are unprofessional, lazy and rude. I had a car loan with them with payroll deduction. This was a 4-yr loan and they were deducting every 2 ...

La Plata, Maryland
#789942
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On three occasions in the last 5 weeks I have been embarrassed and disgusted with the fact that my banking institution feels that they need to control how much of my money I am allowed to pull out on any given day. The amount used to be $1000.00. Now they have lowered...
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Anonymous
arlene3

hi this is Arlene my e-mail is arleneharmon2@gmail.com I put in for a loan and they that get my loan for $30,000 can you tell me how do I go for it thank you

Anonymous
Anonymous

YESSS...IM HAVING THE SAME PROBLEM!!! SECU CONTROLLING MY MONEY...!!

#789914
Reply to reviews
Horrible service from SECU. Many unwarranted hits on credit. Bad bad service. I applied for a credit card from SECU which they refused claiming my credit report read "0". This was followed by many (7) unsolicited hits on my credit. Secu failed to respond to my calls...
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I didn't like
  • Customer service
#761476
Reply to reviews
Customer service has collapsed. Can't get help on phone. Emailed about issue and was promised it was resolved. Just received notice that it never was resolved and it is a month later! I can't reach anyone to fix it via pghone of course. There is no difference...
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2.3
#758921
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