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Summary of SECU MD Customer Service Calls

111 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
02:19 AVG CALL DURATION
1% ISSUES RESOLVED

Customers Contact SECU MD to Ask about:

Account:

  • “Problem with account”
  • “Reinstate my account”
  • “Question about my account”

Payments and Charges:

  • “Havent recieved payment book”
  • “Paying a car payment”
  • “Need to stop payment”

Cards:

  • “Card keep saying decline”
  • “I was approved credit card but haven't received the card till now”

Refund:

  • “See wheres my refund is”

Cancellation:

  • “Cancel card”

Other:

  • “Checking”
  • “Letter”
  • “Deposits made”

About SECU MD

Top 5 Likes about SECU MD

Initial account opening

Top 5 Dislikes about SECU MD

Customer service

Summary

SECU MD was established in 1951 in Baltimore. It is the largest credit union affrighted by the state in Maryland. It is also estimated as the 49th company in the USA in terms of total assets. SECU MD provides its customers such products as mortgages, student loans, auto loans, home equity and credit cards. The company also offers the following services savings, business accounts, checking, student accounts and CDs. SECU calculates the incorporated balance sheets based on the lowest balance sheet, which one had on the deposit account during the period of the statement and outstanding loan balance sheets. SECU provides professional insurance products like accidental death and dismemberment insurance, automobile and homeowners insurance, critical illness insurance and more.

SECU MD reviews and complaints

SECU MD is ranked 73 out of 1089 in Loans and Mortgages category

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SECU MD Stats

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Number of Calls

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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