SECU MD
SECU MD Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SECU MD has 2.0 star rating based on 55 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend SECU MD to a friend or colleague.
- Rating Distribution
Pros: Easy to apply and open account, Initial account opening, Location.
Cons: Customer service, Worst, Limited information.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SECU MD has 2.0 star rating based on 55 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend SECU MD to a friend or colleague.
- Rating Distribution
Pros: Easy to apply and open account, Initial account opening, Location.
Cons: Customer service, Worst, Limited information.Recent recommendations regarding this business are as follows: "Stay as far away from this place as you can", "Caring and efficient bank.", "Terrible customer service", "don't do it or check regularly they are thieves", "Don’t use this credit union . look elsewhere.".
Most users want SECU MD to offer a solution to their issues.
Media from reviews
Changed Visa Processors and denied me access to the portal for payment.
User's recommendation: Stay as far away from this place as you can
Helped with Zelle validation
Stick to your official business hours!
My debit card doesn't seem to work.
User's recommendation: Caring and efficient bank.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Locri, CalabriaUnauthorized charges
Preferred solution: Full refund
Absolutely garbage bank
My car got repo on Thursday night because some guy work collections said it okay pay on Monday 25 secu what's was close on Sunday the 24
- Nice enough when you open an account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hyattsville, MarylandHacked account
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Westminster, MarylandWhat details do I need to be able to receive a wire transfer from overseas?
Preferred solution: Let the company propose a solution
Complaint
Preferred solution: Full refund
User's recommendation: don't do it or check regularly they are thieves
Disappointed
User's recommendation: Terrible customer service
Harrassment
- Nice enough when you open an account
- Good luck after that getting a human or a correct answer
- Are nice when you open your accounts
Preferred solution: If they could get someone who can do basic math and credit my account properly I could move on with life.
User's recommendation: Use another bank!
Mobile Check Deposit Failure
I spent approximately an hour on the phone today, mostly on hold, trying to get SECU Marylands help line to assist me with my iPhone app which failed each time I attempted to mobile deposit a check. In the end, my call for help failed, and as usual, I did not receive the just in case callback I had requested earlier in the conversation.
In the end, I deposited the check with my other bank, PNC. Their app worked beautifully as is usually the case for me. I have found that SECU MDs customer service gets worse by the year, mainly because of intolerable wait times and help personnel who are not able to solve technical issues. My advice to anyone looking at this bank/credit union ...
look elsewhere ... these people dont care about you and make banking as difficult as they can.
User's recommendation: Don’t use this credit union ... look elsewhere.
International Wire Problem
To find out about my car loan
Fraudulent charge reimbursement
About
SECU MD was established in 1951 in Baltimore. It is the largest credit union affrighted by the state in Maryland. It is also estimated as the 49th company in the USA in terms of total assets. SECU MD provides its customers such products as mortgages, student loans, auto loans, home equity and credit cards. The company also offers the following services savings, business accounts, checking, student accounts and CDs. SECU calculates the incorporated balance sheets based on the lowest balance sheet, which one had on the deposit account during the period of the statement and outstanding loan balance sheets. SECU provides professional insurance products like accidental death and dismemberment insurance, automobile and homeowners insurance, critical illness insurance and more.
SECU MD is ranked 122 out of 1015 in Loans and Mortgages category
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No refund considered because they stated gift cards where purchased with my authorized pin number. After 31 yrs as a customer I felt my account should have been better protected from scrammer.
Yes I used my personal pin but because of the amount per purchase there should have been a hold put on account.
At the very least some refund given. At present time will be closing all accounts with Secu