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SECU MD - Customer service

Charged fees on my account
#1439567
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SECU MD - Online banking locked

Wouldnt't accept my member number
#1426290
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SECU MD - I need membership assistance

I've tried twice to speak with a representative and I'm being stalled on the automatic system. This is very upsetting and frustrating.
1.7
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Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
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#1414698
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SECU MD - Denied 2nd loan

One payment left of 48.00. Oncredit report has me owing 136.00WRONG.CREDIT SCORE LOW CAUSE INFRO IS WRONG.payment made on time. I am trying to build my cerdit up. Need a loan.
#1403641
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SECU MD in Baltimore, Maryland - Online banking locked

I need my account number for my online banking.
#1398559
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SECU MD in Ellicott City, Maryland - Worst credit union ever

They linked my debit card to someone else’s account then acted like it was my fault , locked down all my money . Thank god I closed all my accounts - they made the mistake and took NO responsibility
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1398155
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Over the years I have been satisfied with SECU service up until the past 2.5 years with certain employees and the safety of when I pull up in the parking lot and then go into the building and leave. 2 employees come to mind who have proven to appear awkward in their...
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#1386339
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SECU MD - To find out about my car loan

The automated system wouldn’t take me where I needed to go
#1381866
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SECU MD in College Park, Maryland - Talk to some one

Better customer service Have people there to address members concerns.
#1339958
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Contact SECU MD

Mailing Address:
SECU
971 Corporate Blvd
Linthicum Heights, Maryland 21090-2337
United States
Phone:
(410) 487-7328
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SECU MD - I need assistance to sign up online

Options are limted does not give customers the ability
#1334745
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