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This is the worst bank I have ever dealt with, I deposited 2 checks into my account that was made out to my business , they never made the balance available to nor the ever returned my checks. I have called them several times every time I called I get a different story...
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1.0
#936812
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In my opinion, this financial institution would not recognize good service if they fell over it. I waited over six weeks for ny loan and my folder loan folder exceeds one and one quarter inches of paperwork submitted for the loan. I might also add My wife and I made...
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1.7
#935568
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I am soo AGAIN, dusgusted with this bank...they always ask of you to do part of the request you desire of them, thus requiring you to do THEIR JOB..unable to change an address over the phone is a general service...yet u will mail me a check to my old address how crazy...
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Anonymous
Anonymous

If a bank makes a change to my account over the phone I would stop using them.

#934837
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SECUs mobile bankimg website is ALWAYS down for maintenance at the time you need it most. They will publish a specific time on the website and then it will still be down well after the published time. It often occurs in the middle of the day. Also, my specific branch...
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1.7
#933692
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I have had a lot of overdraft fees.Some were I admit were not SECU fault because,I Thought monies that should have gone into my account did not as it should have.I wrote checks based on this expectation.What my complaint is that on one of many ,I had written a...
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1.9
#920002
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Wow. What a miserable loan experience!!!! Should have been easy. Great credit score and plenty of equity. Not a fussy customer and in no hurry. Provided all info immediately upon request. I was given little to no info on the loan that would be best for me....the...
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2.1
#907172
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I have been a SECU member for over 10 years! I was involved in an auto accident on 6/1/16, in which my car was totaled. My auto loan was through SECU (GAP Insurance included). I began receiving letters stating that I was responsible for the "GAP" amount that my...
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1.8
I didn't like
  • Service provided
  • Customer service
#905933
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When I'm pissed off about everytime I try to call SECU and get a representative a *** *** recorder covers on and then it tells me if you want to speak to a representative press at 5 you press 5 and a *** *** recorder comes on how in the *** do you get to a...
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3.2
#898513
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SECU MD - NSF FEES W/OD PROTECTION
I am so tired of getting a $30 nsf fee charged to my account THEN a withdraw from my savings/ODP to cover the $30 fee. AND the check/debt is returned for NSF. WTH?! I have had so many fees and charges on my account that you feel free to attach I can't even count them...
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Anonymous
Anonymous

interesting.... I don't expect SECU to pay my bills and then tell me I don't have enough money in my account to cover them. You're an irresponsible person blaming someone els...

Anonymous
Anonymous

You do realize that your account number is on here and how easy it is to go online and get the routing number, right? Better watch that someone doesn't take the information...

2.4
I didn't like
  • Service provided
#886191
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I quit using SECU after problems with inaccurate deposits... The first clue was when the branch rep could not figure out how to calculate an auto loan - really? Is that not what bankers do? Anyway, I have direct deposit through the state of Maryland, and somehow my...
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1.0
I didn't like
  • Customer service
#865325
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