SECU MD
Reviews and Complaints
Questioning how long adeposited check has to clear.
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Verified ReviewerUnbelievable!
Lost debt card. Three weeks waiting for a replacement debt card.
Called twice asking where it is? It finally arrived called activation number transferred to a 40 min wait only to be told no can activate because no landline number in box. Haven’t had land line in three years.was supposed to be all set. Then thransfer back to mainline they put mobile number in landline box.
Update 24 hrs later. Called activation line 30 min wait. The card is still blocked stolen ?idiots sent same numbered card!!! I transferred to main line another 20 min wait.
Oh no problem we can send you another card. Then as an after thought she says did I know I could walk in and walk out with an activated new card at any branch office?
OMG! No one ever suggested!!! I get in the car drive an hour to Owings mill thinking this must be BS.
But no it wasn’t.
5 minutes to get the damn card!!!unfricken believable!!!! All these People and only one knew this was available?
- Limited information
Preferred solution: Have the info given out on the first call.
Impossible to reverse an erroneous charge
- Initial account opening
- Easy to apply and open account
- Customer service
- Worst
Preferred solution: Full refund
Poor Refinance servie
- Easy to apply and open account
Preferred solution: no Still waiting to close
Online payoff
Erroroneous ATM Fees
The worst customer service
Stealing my money
- Customer service
- Worst
- I did like them until they messed up my car payments
Preferred solution: Make my car up to date so collection can stop calling, and not reflect any negative on credit report.
Mortgage
- Worst
Transfer money to different account
Have not revived title
Enter in wrong account number for a refund
Customer service stinks
Cash deposite
My member number not working when i call to check my account
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the worst bank to deal with they do not care about helping you they are clowns and thieves if you have a mortgage with them i will move it somewhere else they are not worth it